A Control Panel is a web-based user interface using which you can manage numerous aspects of your world-wide web presence. For example, you can easily set up or change site files, create and check e-mail messages, control databases, check visitor statistics etc. Those things are done using buttons and menus within a web browser and the CP may also be called ‘back office’, i.e. the administration area associated with your web hosting account. Most of the Control Panels out there will permit you to control all hosting-related matters, but you will usually require a different system to deal with payments or to get a new domain when the company offers domain registrations. With respect to the platform they use, you could be able to use the billing account to open a support ticket to ask a question or to resolve a problem also, or you might have to employ a 3rd system.