One of the common reasons to get a server of your own is the fact you'll have 100 % control over the software environment and you'll be able to install anything you need. This will permit you to run programs that require certain software in order to be present on the machine, which is not possible with a shared hosting server in which you can install software just within the account, but not on a root level. If you're not very familiar with such matters, nonetheless, you might encounter issues as managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our administrators will be able to take care of a variety of tasks that should be performed or can resolve many problems that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server plans that we offer and you can add it either during the signup or at any time after via your billing Control Panel. It features sixty minutes of custom work on your web server, so our admins can help you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work efficiently, so you'll not have to waste time to figure out what's wrong since they can aid you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a certain task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is beneficial in case you are unable to do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated servers that we offer at any time that you need it. In case you need some custom work from our admins just after your server is set up, you'll be able to order the upgrade during the server signup procedure, or when you need something to be performed later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your machine, so in case you come across any issues to install a third-party piece of software or some program gives errors and doesn't work the way it ought to, our experts shall aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.