Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help section included in NR WEB’s Web Control Panel. It boasts an enormous repository with regularly asked questions and comprehensive help articles contributed by our skilled help desk support staff.

  • Top quality support service
  • How–To Videos

  • If you wish to watch how an action is performed or how a problem is taken care of, rather than just reading about it, then take a look at our selection of educational video tutorials. They address various different issues and will help you swiftly find your way around the Web Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock support service with a sixty–minute response guarantee. A team of qualified tech support engineers will be at your disposal to respond to all the enquiries that you may possibly have. During non–busy times, a reply will be offered within just 20 minutes.