Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance crew is trained to rapidly care for all Linux shared service customers’ queries and information questions. Via our ticket system, you’ll be able to submit your request and a support crew fellow member is going to get back to you in less than maximum 60 minutes. In actual fact, practice shows that the ordinary answer time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time needed. Our crew of specialists will be on–line for you 24x7x365 to reply to all of your issues and to correct any matter you will have. You will be able to submit a support ticket from your Web Control Panel or drop a message whenever. Additionally, on working days, you are able to phone us or take advantage of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need support while operating within the Control Panel, you can always press the Help button and pick your issue in the listing of posts that will came up. We have also turned lots of the articles into movies. The list of training videos will load if you click the Videos option located in the top right angle.