Q: Why should I move my web site? What does website migration include?
A: The web site migration service provided by NR WEB is entirely free of charge and consists of transferring all your web files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We’ll also update all the configuration settings necessary for your web sites to be fully operational on our next–generation cloud hosting platform.Our techs are fully capable of transferring any type of site. With years of practical experience in this field, they are experts in the specificities of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom–built web app with numerous custom libraries is as easy as moving a simple WordPress blog.
Q: How long will it take for my web site to be moved to your platform?
A: While we cannot give you a precise time window, because there are many factors, including the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to migrate your site within 48 hours, and in some cases – within 24 hours (in case the content is not very large).
Q: What data will I need to provide to your Website Migration Department?
A: We don’t require any information that is personal. We’ll need, however, the login info for your present hosting account along with the name of the website that you want to move.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my web site be offline?
A: Your site will continue to work just like it did before with your former web hosting provider. After we have finished the migration, your website will be configured to work on our system and we’ll alert you to preview it. If everything is working properly, all you will have to do is edit the name server records corresponding to your domain name. Your web site will be migrated over to us without any downtime.
Q: Will my old web hosting provider need to do anything?
A: Nope. Apart from your login credentials for the Control Panel, we do not need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–based hosting platforms. Basically, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.